About Elbats MES/PLM Software
Repair Management – Easily manage repair requests made by your customers. This function supports Reception, Technology Consultation, Warehousing, and Shipping Out modules that simplifies the management of these items.
Solution Estimation / Introduction Process
1. Purchase request ( firstname.lastname@example.org );
2. Use our demo-program;
3. Program module decision and purchase order;
4. Complete payment on our website;
5. Decide where to install the program server;
5-1. Installing and operating the server within the company – The customer needs to contact the person in charge of the company in order to get the server’s access information, so we can configure the program directly. **Must be operated using a default Windows 2008/2012 system**;
5-2. Installing the server at Elbats Software – We will contract our cloud-based server system to install your server and provide further service. This option allows us to provide our customers with a daily backup service, making it possible to help whenever a problem arises.
*Server administration fee is charged monthly. Failing to pay this fee may result in a suspension of service
* We will send you the payment method by e-mail;
6. We will provide our new customers with the necessary Excel forms for our program’s basic setup. Please fill our the forms and mail them back to us;
7. Basic installation and setup can take up to 10 days, but will take longer in case of additional requirements;
*Any other questions? Send us an e-mail at email@example.com
*It is possible to customize our program. Please attach a .ppt file containing a design and your desired module’s specifications. We will review your suggestion and then contact you.